advanced (SD extension)
The extension classes add a set of frameworks and models to tackle common important issues or to enrich Core models. There are six courses in the ‘Business Modelling : Extension Classes’ offered by Kim Warren through Strategy Dynamics. They can be taken together as a bundle for £1950, or separately for £350 each.
Click on the titles for more details and to book each individually.
The six courses are -
Class 5: Modelling "Attributes" of business resources.
We do not just want more customers, staff and products; we want better customers, staff and products. A business can even destroy itself by pursuing poor-quality growth. So learn here how to model the structures that ensure you build and sustain better-quality resources - and a better business.
Class 6: Resource pipelines.
Most business resources move through stages - customers become aware and informed before trialling our product, staff progress through levels of seniority, products go through development stages, and assets lose performance in steps. Learn how to model the movement of resources through these pipelines to understand and manage the impact these developments have on performance results.
Class 7: Competition.
Learn how to model just three standard structures to capture all competitive cases; winning new customers, stealing rivals' customers and getting more of the sales to shared customers. Then use these models to plan and win tough competitive challenges. And don't forget we compete for staff too!
Class 8: Policies and Decisions.
We don't make every decision from first principles, every time - we use policies or decision-rules. Learn how to model and test policies that compare changing results with targets we choose, then use the difference to work out what to do. But beware - bad policies are common, so you will see how to avoid this danger!
Class 9: Intangibles.
Everyone knows 'soft' factors matter - reputation, staff morale, data, quality - but how do these factors actually work. Learn how to model the factors that make an intangible factor improve or get worse, and then work out what does it the wider system's performance?
Class 10: Capabilities and learning.
Powerful businesses are just so good at doing what they need to do! That's no accident - they invest in the skills, information and procedures needed to do everything as well as possible. And you can model all this to figure out where to invest money and effort to make the biggest improvement in future performance. (Yes, the higher profit growth in this retail stores demo is realistic!)