FSP1 Facilitation Skills for Systems Practice Interventions (0.5d)

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FACILITATION

This course provides learners with an understanding of the facilitation relationship in the context of systems intervention itself, and of the challenges it brings. It introduces a range of tools and practices for facilitation and provides guidance on workshop planning. Finally, it compares various approaches to facilitation, enabling learners to develop a stronger sense of the kind of facilitator they want to be.

Topics covered include:

  • The facilitraining rainbow – where do you stand? 
  • Divergence, emergence, convergence; 
  • Differentiation and integration method; 
  • Adaptive change; 
  • Facilitation for ‘robust systems’; 
  • Session planning and session flow; 
  • The perceptual positions; 
  • Ground rules for workshops and ways into partnership; 
  • Maintaining your authenticity; 
  • Peter Block’s ‘six conversations that matter’; 
  • Chris Corrigan’s ‘seven little helpers’; 
  • Hosting and guiding and/or customer services; 
  • Context cues; 
  • History and three futures; 
  • Power tools and making concrete – Naming The Thing. 

Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

£250
Course is online
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CSP2 Consulting for Systems Practice Interventions - (b) Core (0.5d)

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consult2

This course provides learners with a deeper understanding of:

  • Discovery and research into the client system; 
  • Power questions, layers of analysis, and objectifying ‘the system’; 
  • Research and action-based approaches; 
  • Third-party and whole systems approaches; 
  • Maintaining the balance of responsibility for deep engagement; 
  • Structuring analysis and feedback, developing commitment; 
  • Choosing dirty or clean consulting. 

To maximise your chances of being effective in achieving positive change, you should combine a sound understanding of systems approaches with well-developed intervention skills.

This in turn requires a clear conception of the role of the systems practitioner as ‘consultant’, of their relationships with stakeholders, especially the ‘client’, and the nature of the practitioner’s influence on the organisations they seek to transform.

Drawing on Flawless Consulting, Barry Oshry’s Organic Systems Framework, and more, Consulting for Systems Practice Interventions emphasises a collaborative approach and equal responsibility between the intervention practitioner and the client, navigating a path between the twin traps of ‘consultant as boss’ and ‘consultant as servant’.

These courses are relevant to anyone – consultant or not! – who is engaging in organisational change.

Trainer
These courses are delivered by Benjamin P Taylor, an expert in systems, cybernetics, and complexity in service transformation.

£250
Course is online
On