The terms ‘Accident’ and ‘Incident’, while in general accepted usage, are not helpful to professional in-company investigators. The proposition is that it is more useful to consider such events as failures of ‘Human Activity Systems’. This methodology, Kelvin TOP-SET, was initially developed to give offshore oil managers a means of investigation that was relatively easy to learn and apply. Practical and reliable in its outcome it is now used in... Read more
How visual representation of Informal Networks can help people in organisations address wicked problems
This session presents how the reality of informal networks within organisations and across collaborating entities can be presented visually. Also, using case study material, how these dynamic maps are able to generate insights that enable groups and teams to overcome challenges and realise opportunities that hitherto would be invisible to them. We hope this session will stimulate an interesting discussion, and aim to leave plenty of time for t... Read more
I have a particular interest in the human aspect of systems, and the presentation is around the theme of what might serve as a map to help us navigate systems. The session will be based on the Map of Meaningful Work, a well validated tool for such purposes.
Value conflicts can become entrenched in destructive patterns of mutual stigmatization, which inhibit the emergence of new understandings of the situation and actions for improvement. In extreme cases, such patterns can even lead to violence. This presentation offers a new systems theory of value conflict, which suggests the possibility of three different strategies for intervention: supporting people in transcending overly narrow value judgeme... Read more
In recent decades, many people perceive that changes in professional life are accelerating. The world is becoming more and more interconnected and complex. Everything seems to be connected to everything else. Because of these changes, decisions are becoming increasingly decentralized. Employees are being given entrepreneurial responsibility. Companies expect their employees to demonstrate the same level of self-organization as self-employed peopl... Read more
Social learning is a set of principles, activities and behaviours, relating to how people collaborate and co-operate to learn in a variety of situations within institutional and organisational structures. This presentation explores its principles and methods, as well as providing an illustration of how it has been applied in a micro-enterprise environment, where individuals or small organisations often interact in informal ways.
Practitioners always need to be alive to the tension between “paralysis through analysis” and JFDI. This talk is a personal retrospective on Niki’s experience of supporting a government policy lead take the first steps in establishing a national operational capability and seeking to get that balance right. She will describe the approach she took, weaving a variety of systems thinking methods together to help her stakeholders tackle this comple... Read more
I have yet to find the word ‘cybernetics’ in mainstream writing on government and yet the comparison to steering a ship appears in the writing of Plato 2,500 years ago on government, and the word itself in the writing of Ampere 300 years ago. Beer’s cybernetic approach to systems thinking upon which he based his VSM gives a foundation from which I explore the purpose and structure of democracy.