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English
Critical System Heuristics (CSH) - workshop at SysPrac25
In complex organisational systems, the perspectives we choose to include—or exclude—shape the quality and fairness of our decisions. This workshop introduces participants to Critical Systems Heuristics (CSH) and the use of boundary judgements to make sense of selectivity and partiality in system design and change. Through the Calls4U case study, participants explore how innovation and AI adoption...
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English
Critical System Heuristics (CSH) - workshop at SysPrac25
In complex organisational systems, the perspectives we choose to include—or exclude—shape the quality and fairness of our decisions. This workshop introduces participants to Critical Systems Heuristics (CSH) and the use of boundary judgements to make sense of selectivity and partiality in system design and change. Through the Calls4U case study, participants explore how innovation and AI adoption...
Contact the Author
English
0:33
Values In Action: A Critical Systems Heuristics Workbook
Values in Action is a hands-on, thought-provoking and practical workbook designed to equip people with tools to explore, question, and strengthen the ethical and practical foundations of their and others' decision-making. The purpose of the workbook is to enable you and others make well-grounded claims that whatever you are doing is the right thing to do. That claim to ‘rightness’ is, individually...
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English
0:33
Values In Action: A Critical Systems Heuristics Workbook
Values in Action is a hands-on, thought-provoking and practical workbook designed to equip people with tools to explore, question, and strengthen the ethical and practical foundations of their and others' decision-making. The purpose of the workbook is to enable you and others make well-grounded claims that whatever you are doing is the right thing to do. That claim to ‘rightness’ is, individually...
English
0:16
What is Critical Systems Heuristics?
CSH is a reflective practice aimed at uncovering the assumptions and power dynamics underlying our systems models. It uses a framework of questions for modelling beneficiaries, decision-making, knowledge and expertise, as well as exploring legitimacy; those who might be adversely affected. The CSH approach helps us to assesses what elements are included in our analysis and to make sense of...
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Use with Accreditation
English
0:16
What is Critical Systems Heuristics?
CSH is a reflective practice aimed at uncovering the assumptions and power dynamics underlying our systems models. It uses a framework of questions for modelling beneficiaries, decision-making, knowledge and expertise, as well as exploring legitimacy; those who might be adversely affected. The CSH approach helps us to assesses what elements are included in our analysis and to make sense of...
Use with Accreditation
English
0.11
Critical Systems Heuristics (CSH) overview video
SCiO recommends that attendees watch, prior to introductory CSH training, a short video overview, that presents terms and concepts used in the course. The video can be seen at: https://youtu.be/uiGbwzga-3Y
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Use with Accreditation
English
0.11
Critical Systems Heuristics (CSH) overview video
SCiO recommends that attendees watch, prior to introductory CSH training, a short video overview, that presents terms and concepts used in the course. The video can be seen at: https://youtu.be/uiGbwzga-3Y
Use with Accreditation
English
0:34 +Q
Learning Strategies for Sustainable Organisations
Organisations looking to follow strategies for social or environmental sustainable operation need to make sure that their people have the necessary knowledge and skills to enable this to happen. The complexity of the sustainability challenge makes systems thinking a powerful tool to use in developing learning and development strategies. Drawing on his recently published book, "Learning strategies...
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Use with Accreditation
English
0:34 +Q
Learning Strategies for Sustainable Organisations
Organisations looking to follow strategies for social or environmental sustainable operation need to make sure that their people have the necessary knowledge and skills to enable this to happen. The complexity of the sustainability challenge makes systems thinking a powerful tool to use in developing learning and development strategies. Drawing on his recently published book, "Learning strategies...
Use with Accreditation
English
0:43 +Q
Moving beyond Value Conflicts: Systems Thinking in Action
Value conflicts can become entrenched in destructive patterns of mutual stigmatization, which inhibit the emergence of new understandings of the situation and actions for improvement. In extreme cases, such patterns can even lead to violence. This presentation offers a new systems theory of value conflict, which suggests the possibility of three different strategies for intervention: supporting...
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Use with Accreditation
English
0:43 +Q
Moving beyond Value Conflicts: Systems Thinking in Action
Value conflicts can become entrenched in destructive patterns of mutual stigmatization, which inhibit the emergence of new understandings of the situation and actions for improvement. In extreme cases, such patterns can even lead to violence. This presentation offers a new systems theory of value conflict, which suggests the possibility of three different strategies for intervention: supporting...
Use with Accreditation
English
Critical Social Learning Systems: an inquiry, case study and some learning
Social learning is a set of principles, activities and behaviours, relating to how people collaborate and co-operate to learn in a variety of situations within institutional and organisational structures. This presentation explores its principles and methods, as well as providing an illustration of how it has been applied in a micro-enterprise environment, where individuals or small organisations...
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English
Critical Social Learning Systems: an inquiry, case study and some learning
Social learning is a set of principles, activities and behaviours, relating to how people collaborate and co-operate to learn in a variety of situations within institutional and organisational structures. This presentation explores its principles and methods, as well as providing an illustration of how it has been applied in a micro-enterprise environment, where individuals or small organisations...
Contact the Author
English
13pp - CSH Case Study
A critical systems evaluation of the introduction of a ‘discharge to assess’ service in Kent
Article in Critical Social Policy Vol 42, issue 4 [free to read and download] Discharge to Assess (D2A) models of care have been developed to expedite the process of discharging hospital patients as soon as they are medically fit to leave, thereby improving the efficiency and effectiveness of the healthcare system. This article focuses on the implementation of a D2A model in Kent, England, which...
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English
13pp - CSH Case Study
A critical systems evaluation of the introduction of a ‘discharge to assess’ service in Kent
Article in Critical Social Policy Vol 42, issue 4 [free to read and download] Discharge to Assess (D2A) models of care have been developed to expedite the process of discharging hospital patients as soon as they are medically fit to leave, thereby improving the efficiency and effectiveness of the healthcare system. This article focuses on the implementation of a D2A model in Kent, England, which...
English
0:46 +Q
A Systems Theory of Marginalization and its Implications for Systemic Intervention
In this talk, Gerald Midgley will present the systems theory of marginalization that he has been developing and applying in systemic interventions for almost 30 years. This theory offers a generic model of marginalization processes that is equally relevant to relationships between people in small groups, organizations, communities and international relations. Both people and the issues that...
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Use with Accreditation
English
0:46 +Q
A Systems Theory of Marginalization and its Implications for Systemic Intervention
In this talk, Gerald Midgley will present the systems theory of marginalization that he has been developing and applying in systemic interventions for almost 30 years. This theory offers a generic model of marginalization processes that is equally relevant to relationships between people in small groups, organizations, communities and international relations. Both people and the issues that...
Use with Accreditation
English
0:30 +Q
Introduction to Critical System Heuristics
This session is a brief introduction to what Critical Systems Heuristics (CSH) is, how it fits, where it applies, how it works in a nutshell, and how it relates to other methods in the Systems Thinking meta-approach. There’s also a simplified practical example of CSH in practice, and hopefully a chance for some discussion about applying the method. About Tony: Tony is a specialist in...
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English
0:30 +Q
Introduction to Critical System Heuristics
This session is a brief introduction to what Critical Systems Heuristics (CSH) is, how it fits, where it applies, how it works in a nutshell, and how it relates to other methods in the Systems Thinking meta-approach. There’s also a simplified practical example of CSH in practice, and hopefully a chance for some discussion about applying the method. About Tony: Tony is a specialist in...
Contact the Author
English
Systems Approaches to Making Change: A Practical Guide
RRP: £50 Paperback: 346 pages Publisher: Springer; 2nd ed. 2020 edition (19 Feb. 2020) ISBN: 1447174712 The five approaches outlined in this book offers the systems thinking practitioner a range of interchangeable tools for pro-actively making systemic improvements amidst complex situations of change and uncertainty. Practitioners from all professional domains are increasingly confronted with...
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English
Systems Approaches to Making Change: A Practical Guide
RRP: £50 Paperback: 346 pages Publisher: Springer; 2nd ed. 2020 edition (19 Feb. 2020) ISBN: 1447174712 The five approaches outlined in this book offers the systems thinking practitioner a range of interchangeable tools for pro-actively making systemic improvements amidst complex situations of change and uncertainty. Practitioners from all professional domains are increasingly confronted with...
English
10pp
Sidewalk and Toronto: Critical Systems Heuristics and the Smart City
`Smart cities', urban development projects that design computational systems and sensory technology to monitor activity and regulate energy consumption and resource distribution, are a frontier for the prospective deployment of ICTs for sustainability. Often reduced to technological problems of optimization, these projects have implications far beyond narrow environmental and consumptive frames of...
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English
10pp
Sidewalk and Toronto: Critical Systems Heuristics and the Smart City
`Smart cities', urban development projects that design computational systems and sensory technology to monitor activity and regulate energy consumption and resource distribution, are a frontier for the prospective deployment of ICTs for sustainability. Often reduced to technological problems of optimization, these projects have implications far beyond narrow environmental and consumptive frames of...
English
20pp
Toward Valuing with Critical Systems Heuristics
Article in American Journal of Evaluation, v39 n2 p201-220 Jun 2018 [download £29] Evaluation is defined by its central task of valuing--the process and product of judging the merit, worth, or significance of a policy or program. However, there are no clear-cut ways to consider values and render value judgments in evaluation practice. There remains contention in the evaluation field about whether...
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English
20pp
Toward Valuing with Critical Systems Heuristics
Article in American Journal of Evaluation, v39 n2 p201-220 Jun 2018 [download £29] Evaluation is defined by its central task of valuing--the process and product of judging the merit, worth, or significance of a policy or program. However, there are no clear-cut ways to consider values and render value judgments in evaluation practice. There remains contention in the evaluation field about whether...
English
A Mini-Primer of Critical Systems Heuristics
"Critical Systems Heuristics," also just called "Critical Heuristics" or "CSH," is a framework for reflective practice based on practical philosophy and systems thinking. The basic idea of CSH is to support boundary critique – a systematic effort of handling boundary judgments critically. Boundary judgments determine which empirical observations and value considerations count as relevant and which...
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English
A Mini-Primer of Critical Systems Heuristics
"Critical Systems Heuristics," also just called "Critical Heuristics" or "CSH," is a framework for reflective practice based on practical philosophy and systems thinking. The basic idea of CSH is to support boundary critique – a systematic effort of handling boundary judgments critically. Boundary judgments determine which empirical observations and value considerations count as relevant and which...
English
0:37 +Q
Critical systems heuristics (CSH) and viable systems model (VSM): contemporary challenges to promoting systems praxis.
CSH and VSM derive from quite separate rich traditions of systems thinking, each with enigmatic original champions - C.West Churchman and Stafford Beer respetively. This session will open space to explore common and divergent lineages, challenges, and opportunities of each approach for the future prospects and developments of promoting systemic praxis in the Anthropocene. A particular focus will...
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Contact the Author
English
0:37 +Q
Critical systems heuristics (CSH) and viable systems model (VSM): contemporary challenges to promoting systems praxis.
CSH and VSM derive from quite separate rich traditions of systems thinking, each with enigmatic original champions - C.West Churchman and Stafford Beer respetively. This session will open space to explore common and divergent lineages, challenges, and opportunities of each approach for the future prospects and developments of promoting systemic praxis in the Anthropocene. A particular focus will...
Contact the Author
English
18pp
Using Critical Systems Heuristics to Guide Second-Order Critique of Systemic Practice: Exploring the Environmental Impact of Mining Operations in Southern Peru
Article in Systems Research & Behavioural Science, Vol 31, issue 2, p197-214 [$49 download cost; 48h access $12] A framework based on Ulrich's critical systems heuristics (CSH) is presented to organize second-order critical inquiry in systems practice and action research. It is argued that such an approach not only improves the rigour of systems methodologies in action in a specific ‘situation of...
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English
18pp
Using Critical Systems Heuristics to Guide Second-Order Critique of Systemic Practice: Exploring the Environmental Impact of Mining Operations in Southern Peru
Article in Systems Research & Behavioural Science, Vol 31, issue 2, p197-214 [$49 download cost; 48h access $12] A framework based on Ulrich's critical systems heuristics (CSH) is presented to organize second-order critical inquiry in systems practice and action research. It is argued that such an approach not only improves the rigour of systems methodologies in action in a specific ‘situation of...
English
Systems Approaches to Management
'out of print' but available at low prices from online 2nd hand booksellers; Hardback: 452 pp Publisher: Kluwer Academic/Plenum; ISBN 978-0306474651 Systems Thinking is a new paradigm set to revolutionize management practice in the 21st century. Systems Approaches to Management is the most comprehensive guide available to the application of this new paradigm in the field of management. It...
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English
Systems Approaches to Management
'out of print' but available at low prices from online 2nd hand booksellers; Hardback: 452 pp Publisher: Kluwer Academic/Plenum; ISBN 978-0306474651 Systems Thinking is a new paradigm set to revolutionize management practice in the 21st century. Systems Approaches to Management is the most comprehensive guide available to the application of this new paradigm in the field of management. It...
English
15pp
A Brief Introduction to Critical Systems Heuristics (CSH)
Critical systems heuristics(Ulrich 1983) is a framework for reflective practice based on practical philosophy and systems thinking. The name stands for three major concerns. The basic idea of CSH is to support boundary critique(reflective practice),or it can use boundary judgments for critical purposes against those who may not handle them so self-critically (emancipatory practice).
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English
15pp
A Brief Introduction to Critical Systems Heuristics (CSH)
Critical systems heuristics(Ulrich 1983) is a framework for reflective practice based on practical philosophy and systems thinking. The name stands for three major concerns. The basic idea of CSH is to support boundary critique(reflective practice),or it can use boundary judgments for critical purposes against those who may not handle them so self-critically (emancipatory practice).
English
8pp
On an Application of Critical Systems Heuristics in a Framework for Evaluation of Software Development Productivity
Chapter in Systems Theory and Practice in the Knowledge Age pp 239–246. [cost to download £19.95] The multiple dimensions of the factors affecting software development productivity represent a challenge for an interdisciplinary research to their nature. Because of the significant role played by people, software engineering is already one of the computer science disciplines that is closest to the...
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English
8pp
On an Application of Critical Systems Heuristics in a Framework for Evaluation of Software Development Productivity
Chapter in Systems Theory and Practice in the Knowledge Age pp 239–246. [cost to download £19.95] The multiple dimensions of the factors affecting software development productivity represent a challenge for an interdisciplinary research to their nature. Because of the significant role played by people, software engineering is already one of the computer science disciplines that is closest to the...
English
59pp
A Primer to Critical Systems Heuristics for Action Researchers
Action Research, Critical Systems Heruistics and Social Planning, or: The Art of Promoting Improvement. Introduction. Action Research as I understand it is closely connected to processes of social planning. Sometimes it is a part of a planning process, sometimes it has to confront the consequences of planning efforts that did not sufficiently consider the needs of those affected. In the second...
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English
59pp
A Primer to Critical Systems Heuristics for Action Researchers
Action Research, Critical Systems Heruistics and Social Planning, or: The Art of Promoting Improvement. Introduction. Action Research as I understand it is closely connected to processes of social planning. Sometimes it is a part of a planning process, sometimes it has to confront the consequences of planning efforts that did not sufficiently consider the needs of those affected. In the second...