This pre-recorded course of 25 minutes plus exercises originally took a 2-3h session to work through in a group.
This is the second session of a pair (5 & 6) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course.
This session covers four main topics:
- Purpose of measurement.
- Ways to measure system performance; pitfalls with measures and data.
- Critiquing and improving your measures set.
- System models and their uses.
During the session, we will take you through the following methods, tools and models: system variables and purpose as sources of measures; using Statistical Process Control for operational measurement; examples and uses of system models; Conant-Ashby Theorem; Goodhart’s Law.
Objectives
Following this session, you will:
- Understand the purpose of measurement: to understand, improve, and choose how to act on your system.
- Understand good approaches to measurement and good sources of system measures.
- Understand common errors and pitfalls with measurement and data.
- Have critiqued your measures set and developed options for improving it.
- Understand the value, uses and limits of models for systems practice.
- Understand how perspective, purpose, and boundary shape your models of systems.
Trainer
These courses are delivered by John Rogers, a Systems Thinking Consultant & Practitioner.
John Rogers is an accomplished systems thinking consultant and former public sector leader with over 30 years of experience driving purposeful, systemic improvement in complex, multi-agency environments. As Director of Entelechy Consulting and Systems Practitioner Assessment Ltd, he advises, trains, and assesses leaders and organisations in systems thinking, with recent work including frameworks and training for NHS Integrated Care Systems. Formerly Head of Systems Thinking at Wiltshire Council, he led transformative initiatives across children’s services, adult social care, and policing, and pioneered immersive systems training for 1,500 staff. John combines deep practical expertise with a background in consultancy, leadership, and clinical practice, and is a driving force in shaping systems thinking education and standards in the UK.
This material is Copyright and should not be used without discussions with the trainer.