Patrick Hoverstadt and Jane Searles will describe the development of ladder governance in a service delivery case study.
Traditional approaches to governance are rooted in an hierarchical paradigm and focus on financial control. Even following recent high profile governance problems, the responses (Turnbull, Sarbannes Oxley, OFR) have been dominated by a reliance on tighter financial controls. There are several weaknesses to this approach. Traditional boards become bottlenecked with low level decisions as these decisions are escalated. Without effective co-ordination and control of change and innovation, the complex organisation will be at risk of failure, however well its finances are controlled.
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