Recorded courses are available online at (normally) £200 per (original) day - i.e. including exercise time. Live webinars may be booked by groups - please contact us for pricing. There are also very significant reductions for online courses purchased by organisations.
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Viable System Model
introduction - VSM1
£200 pre-recorded This pre-recorded course of 1h 49 minutes plus exercises originally took a 6h day to work through. This course provides learners with an overview of the Viable System Model covering: Overview of VSM Basic modelling using VSM If you don’t know how to design an organisation to deliver your strategy, or how structural change happens in organisations, how effective can you be in implementing your
Viable System Model
introduction - VSM1
This pre-recorded course of 1h 49 minutes plus exercises originally took a 6h day to work through. This course provides learners with an overview of the Viable System Model covering: Overview of VSM Basic modelling using VSM If you don’t know how to design an organisation to deliver your strategy, or how structural change happens in organisations, how effective can you be in implementing your...
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Course is online
£200 pre-recorded
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System Dynamics
introduction - SD1
£200 pre-recorded A new drug slows the progression of early-stage dementia. Good news, obviously. But model the whole system forward 15 years, and something nobody expected shows up: total dementia prevalence actually goes up, not down, because people are being held further upstream for longer before something else takes them. That's the kind of counterintuitive insight System Dynamics is built to surface. System
System Dynamics
introduction - SD1
A new drug slows the progression of early-stage dementia. Good news, obviously. But model the whole system forward 15 years, and something nobody expected shows up: total dementia prevalence actually goes up, not down, because people are being held further upstream for longer before something else takes them. That's the kind of counterintuitive insight System Dynamics is built to surface. System...
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Course is online
£200 pre-recorded
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Critical Systems Heuristics
introduction - CSH1
£100 pre-recorded Ask the Brazilian government why it wants to develop the Amazon, and you'll get one answer. Ask the Yanomami people who live there, and you'll get a completely different one — and both are arguably legitimate. Critical Systems Heuristics gives you a structured way to surface competing perspectives like these before they derail an intervention. Developed by Werner Ulrich, Critical Systems
Critical Systems Heuristics
introduction - CSH1
Ask the Brazilian government why it wants to develop the Amazon, and you'll get one answer. Ask the Yanomami people who live there, and you'll get a completely different one — and both are arguably legitimate. Critical Systems Heuristics gives you a structured way to surface competing perspectives like these before they derail an intervention. Developed by Werner Ulrich, Critical Systems...
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Course is online
£100 pre-recorded
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Soft Systems Methodology
introduction - SSM1
£200 pre-recorded This pre-recorded course of 2h 6minutes plus exercises originally took a 6h day to work through. This is an introductory training course, designed for those relatively new to systems thinking and provides basic training in modelling organisational or institutional situations using SSM. Soft Systems Methodology (SSM) is a practical, participative approach for tackling complex, messy, human-centred
Soft Systems Methodology
introduction - SSM1
This pre-recorded course of 2h 6minutes plus exercises originally took a 6h day to work through. This is an introductory training course, designed for those relatively new to systems thinking and provides basic training in modelling organisational or institutional situations using SSM. Soft Systems Methodology (SSM) is a practical, participative approach for tackling complex, messy, human-centred...
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Course is online
£200 pre-recorded
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Patterns of Strategy
introduction - PoS1
£200 pre-recorded This pre-recorded course of 2h 04minutes plus exercises originally took a 6h day to work through. "The Patterns of Strategy Framework" course provides learners with an overview of the Patterns of Strategy approach. Patterns of Strategy is a revolutionary approach to developing business strategy. It’s effective and simple to use, yet extremely powerful. Conventional approaches to strategy fail to
Patterns of Strategy
introduction - PoS1
This pre-recorded course of 2h 04minutes plus exercises originally took a 6h day to work through. "The Patterns of Strategy Framework" course provides learners with an overview of the Patterns of Strategy approach. Patterns of Strategy is a revolutionary approach to developing business strategy. It’s effective and simple to use, yet extremely powerful. Conventional approaches to strategy fail to...
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Course is online
£200 pre-recorded
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Viable System Model
core - VSM2
£200 pre-recorded This pre-recorded course of 1h 40 minutes plus exercises originally took a 6h day to work through. VSM2 - Organisational diagnosis: VSM2 can be taken together with VSM3, or separately. Together they provide learners with a working knowledge of the Viable System Model and the ability to use it for understanding, diagnosing and designing organisational systems covering: 2 approaches for diagnosing
Viable System Model
core - VSM2
This pre-recorded course of 1h 40 minutes plus exercises originally took a 6h day to work through. VSM2 - Organisational diagnosis: VSM2 can be taken together with VSM3, or separately. Together they provide learners with a working knowledge of the Viable System Model and the ability to use it for understanding, diagnosing and designing organisational systems covering: 2 approaches for diagnosing...
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Course is online
£200 pre-recorded
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Viable System Model
core - VSM3
£200 pre-recorded This pre-recorded course of 2h 06 minutes plus exercises originally took a 6h day to work through. VSM3 - Organisation design: VSM3 can be taken together with VSM2, or separately. Together they provide learners with a working knowledge of the Viable System Model and the ability to use it for understanding, diagnosing and designing organisational systems covering: Use of system archetypes; 3
Viable System Model
core - VSM3
This pre-recorded course of 2h 06 minutes plus exercises originally took a 6h day to work through. VSM3 - Organisation design: VSM3 can be taken together with VSM2, or separately. Together they provide learners with a working knowledge of the Viable System Model and the ability to use it for understanding, diagnosing and designing organisational systems covering: Use of system archetypes; 3...
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Course is online
£200 pre-recorded
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System Dynamics
core (xtra) Build a system dynamics model - the agile way
£190 pre-recorded Building a system dynamics model the conventional way can take weeks. This course, developed by Kim Warren, demonstrates a fast and reliable method for getting to a working, quantified model — one you can actually trust to reflect what's happening in the real world. You'll learn to match a model to reality, play out likely futures, and use simple scenarios to drive better outcomes, following four
System Dynamics
core (xtra) Build a system dynamics model - the agile way
Building a system dynamics model the conventional way can take weeks. This course, developed by Kim Warren, demonstrates a fast and reliable method for getting to a working, quantified model — one you can actually trust to reflect what's happening in the real world. You'll learn to match a model to reality, play out likely futures, and use simple scenarios to drive better outcomes, following four...
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Course is online
£190 pre-recorded
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System Dynamics
core (SD essentials)
£350 pre-recorded Understanding System Dynamics conceptually is one thing. Building an actual, quantified model of your own business, one you can interrogate and trust, is a different skill entirely, and this course is built to get you there in four structured classes. This is the Essentials Plan for the Dynamic Business Modelling Core Course, delivered by Kim Warren through Strategy Dynamics, and forms the core
System Dynamics
core (SD essentials)
Understanding System Dynamics conceptually is one thing. Building an actual, quantified model of your own business, one you can interrogate and trust, is a different skill entirely, and this course is built to get you there in four structured classes. This is the Essentials Plan for the Dynamic Business Modelling Core Course, delivered by Kim Warren through Strategy Dynamics, and forms the core...
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Course is online
£350 pre-recorded
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Critical Systems Heuristics
core - CSH2-5
£300 pre-recorded A large IT company wants its processes properly governed. Ask management why, and they'll tell you it's about keeping critical activities under control. Ask a customer, and they'll tell you it's about getting a consistent service. It’s the same system, with two entirely legitimate purposes, and neither one is wrong. Building on CSH1, this core module takes you through all four Critical Systems
Critical Systems Heuristics
core - CSH2-5
A large IT company wants its processes properly governed. Ask management why, and they'll tell you it's about keeping critical activities under control. Ask a customer, and they'll tell you it's about getting a consistent service. It’s the same system, with two entirely legitimate purposes, and neither one is wrong. Building on CSH1, this core module takes you through all four Critical Systems...
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Course is online
£300 pre-recorded
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Soft Systems Methodology
core - SSM2
£300 pre-recorded This pre-recorded course of 3h 34minutes plus exercises originally took one and a half 6h days to work through. This is a core training course, designed for those relatively new to systems thinking and provides basic training in modelling organisational or institutional situations using SSM. You’ll develop an understanding of a methodology that offers a pluralistic methodology to your inquiry into
Soft Systems Methodology
core - SSM2
This pre-recorded course of 3h 34minutes plus exercises originally took one and a half 6h days to work through. This is a core training course, designed for those relatively new to systems thinking and provides basic training in modelling organisational or institutional situations using SSM. You’ll develop an understanding of a methodology that offers a pluralistic methodology to your inquiry into...
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Course is online
£300 pre-recorded
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Patterns of Strategy
core - PoS2
£200 pre-recorded This pre-recorded course of 2h 01minutes plus exercises originally took a 6h day to work through. "Developing Strategy" is the first of two core modules of PoS that build on the learning from Patterns of Strategy foundation (PoS1). Patterns of Strategy is a systemic approach to strategy that reveals and utilises the hidden drivers of emergent strategy. In PoS2, we continue building skill in its
Patterns of Strategy
core - PoS2
This pre-recorded course of 2h 01minutes plus exercises originally took a 6h day to work through. "Developing Strategy" is the first of two core modules of PoS that build on the learning from Patterns of Strategy foundation (PoS1). Patterns of Strategy is a systemic approach to strategy that reveals and utilises the hidden drivers of emergent strategy. In PoS2, we continue building skill in its...
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Course is online
£200 pre-recorded
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Patterns of Strategy
core - PoS3
£200 pre-recorded This pre-recorded course of 1h 43minutes plus exercises originally took a 6h day to work through. "Developing the Strategy Execution Plan" is the second of two core modules of PoS that build on the learning from Patterns of Strategy foundation (PoS1). Patterns of Strategy is a systemic approach to strategy that reveals and utilises the hidden drivers of emergent strategy. In PoS3, we’ll explain
Patterns of Strategy
core - PoS3
This pre-recorded course of 1h 43minutes plus exercises originally took a 6h day to work through. "Developing the Strategy Execution Plan" is the second of two core modules of PoS that build on the learning from Patterns of Strategy foundation (PoS1). Patterns of Strategy is a systemic approach to strategy that reveals and utilises the hidden drivers of emergent strategy. In PoS3, we’ll explain...
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Course is online
£200 pre-recorded
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Viable System Model
advanced - VSM4
£200 pre-recorded This pre-recorded course of 1h 36 minutes plus exercises originally took a 6h day to work through. VSM4 is one of two courses that are designed for more advanced practitioners and covers: Understanding and managing organisational complexity using the Viable System Model Modelling multi-organisational systems using VSM Organisations exist to help us to do things that are more complex than we can
Viable System Model
advanced - VSM4
This pre-recorded course of 1h 36 minutes plus exercises originally took a 6h day to work through. VSM4 is one of two courses that are designed for more advanced practitioners and covers: Understanding and managing organisational complexity using the Viable System Model Modelling multi-organisational systems using VSM Organisations exist to help us to do things that are more complex than we can...
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Course is online
£200 pre-recorded
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System Dynamics
advanced (SD extension)
£350 each pre-recorded Once you've got the core System Dynamics skills down, the next question is which specific business issue you need extra firepower for — better-quality growth, competitive strategy, decision-making, intangibles, or organisational capability. These six extension classes, delivered by Kim Warren through Strategy Dynamics, each add a specific framework or model to tackle a common business issue, or to
System Dynamics
advanced (SD extension)
Once you've got the core System Dynamics skills down, the next question is which specific business issue you need extra firepower for — better-quality growth, competitive strategy, decision-making, intangibles, or organisational capability. These six extension classes, delivered by Kim Warren through Strategy Dynamics, each add a specific framework or model to tackle a common business issue, or to...
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Course is online
£350 each pre-recorded
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Critical Systems Heuristics
advanced - CSH6
£100 pre-recorded Doing a thorough critical gap analysis is one thing. Turning it into action that different, often conflicting, stakeholders will accept is where many interventions stall — and that gap is exactly what this final module is built to address. This advanced course, the third and final module in the Critical Systems Heuristics (CSH) series, takes you from analysis into action: applying CSH at different
Critical Systems Heuristics
advanced - CSH6
Doing a thorough critical gap analysis is one thing. Turning it into action that different, often conflicting, stakeholders will accept is where many interventions stall — and that gap is exactly what this final module is built to address. This advanced course, the third and final module in the Critical Systems Heuristics (CSH) series, takes you from analysis into action: applying CSH at different...
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Course is online
£100 pre-recorded
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Patterns of Strategy
advanced - PoS4&5
These two courses originally each took a 6h day to work through. They will be issued as two separate courses. These workshops are the two advanced modules of PoS and build on the learning from Patterns of Strategy foundation (PoS1) and core (PoS2&3). Patterns of Strategy is a systemic approach to strategy which integrates seamlessly with other core systems approaches for modelling the ecosystem of
Patterns of Strategy
advanced - PoS4&5
These two courses originally each took a 6h day to work through. They will be issued as two separate courses. These workshops are the two advanced modules of PoS and build on the learning from Patterns of Strategy foundation (PoS1) and core (PoS2&3). Patterns of Strategy is a systemic approach to strategy which integrates seamlessly with other core systems approaches for modelling the ecosystem of...
please enquire
Course is online
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Systems Approaches
Mosaic transformation
£100 pre-recorded This pre-recorded course of 1h 15 minutes plus exercises originally took a 3h half-day to work through. Transformation has become a buzzword in recent years, and the more turbulent the world becomes the more essential it is for organisations to be able to transform themselves. But the harsh reality is that most change initiatives fail and they fail because they are built upon a false premise. This
Systems Approaches
Mosaic transformation
This pre-recorded course of 1h 15 minutes plus exercises originally took a 3h half-day to work through. Transformation has become a buzzword in recent years, and the more turbulent the world becomes the more essential it is for organisations to be able to transform themselves. But the harsh reality is that most change initiatives fail and they fail because they are built upon a false premise. This...
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Course is online
£100 pre-recorded
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Systems Laws & Principles
part 1 - SLP1
£200 pre-recorded The Systems Laws & Principles courses are about two things: how to think like a systems thinker and the systems Laws and Principles that underpin the better known Systems approaches. The interactive courses will take you through both 9 thinking disciplines essential to being a Systems Thinker and 33 Systems Laws and Principles. The course is divided into four parts: This course looks at
Systems Laws & Principles
part 1 - SLP1
The Systems Laws & Principles courses are about two things: how to think like a systems thinker and the systems Laws and Principles that underpin the better known Systems approaches. The interactive courses will take you through both 9 thinking disciplines essential to being a Systems Thinker and 33 Systems Laws and Principles. The course is divided into four parts: This course looks at...
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Course is online
£200 pre-recorded
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Systems Laws & Principles
part 2 - SLP2
£200 pre-recorded This pre-recorded course of 1h 36m plus exercises originally took a 6h day to work through. The Systems Laws & Principles courses are about two things: how to think like a systems thinker and the systems Laws and Principles that underpin the better known Systems approaches. The interactive courses will take you through both 9 thinking disciplines essential to being a Systems Thinker and 33 Systems
Systems Laws & Principles
part 2 - SLP2
This pre-recorded course of 1h 36m plus exercises originally took a 6h day to work through. The Systems Laws & Principles courses are about two things: how to think like a systems thinker and the systems Laws and Principles that underpin the better known Systems approaches. The interactive courses will take you through both 9 thinking disciplines essential to being a Systems Thinker and 33 Systems...
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Course is online
£200 pre-recorded
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Systems Laws & Principles
part 3 - SLP3
£200 pre-recorded This pre-recorded course of 1h 58 minutes originally took a 6h day to work through. The Systems Laws & Principles courses are about two things: how to think like a systems thinker and the systems Laws and Principles that underpin the better known Systems approaches. The interactive courses will take you through both 9 thinking disciplines essential to being a Systems Thinker and 33 Systems Laws
Systems Laws & Principles
part 3 - SLP3
This pre-recorded course of 1h 58 minutes originally took a 6h day to work through. The Systems Laws & Principles courses are about two things: how to think like a systems thinker and the systems Laws and Principles that underpin the better known Systems approaches. The interactive courses will take you through both 9 thinking disciplines essential to being a Systems Thinker and 33 Systems Laws...
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Course is online
£200 pre-recorded
please enquire
Systems Laws & Principles
part 4 - SLP4
This course originally took a 6h day to work through. This course is about two things: how to think like a systems thinker and the systems Laws and Principles that underpin the better known Systems approaches. This interactive course will take you through both 9 thinking disciplines essential to being a Systems Thinker and 33 Systems Laws and Principles. The course is divided into four parts
Systems Laws & Principles
part 4 - SLP4
This course originally took a 6h day to work through. This course is about two things: how to think like a systems thinker and the systems Laws and Principles that underpin the better known Systems approaches. This interactive course will take you through both 9 thinking disciplines essential to being a Systems Thinker and 33 Systems Laws and Principles. The course is divided into four parts...
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Course is online
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Foundations
1. Orientation to System Working: What are systems (and where do they come from)?
£50 pre-recorded This pre-recorded course of 30 minutes plus exercises originally took a 2-3h session to work through in a group. This is the first session of a pair (1 & 2) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers three main topics: What is a system (and why does it matter)? What shapes our system? Where do
Foundations
1. Orientation to System Working: What are systems (and where do they come from)?
This pre-recorded course of 30 minutes plus exercises originally took a 2-3h session to work through in a group. This is the first session of a pair (1 & 2) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers three main topics: What is a system (and why does it matter)? What shapes our system? Where do...
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Course is online
£50 pre-recorded
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Foundations
2. Orientation to System Working: Working with diverse perspectives
£50 pre-recorded This pre-recorded course of 31 minutes plus exercises originally took a 2-3h session to work through in a group. This is the second session of a pair (1 & 2) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers two main topics: Surfacing differing perspectives and enabling them to engage with each other
Foundations
2. Orientation to System Working: Working with diverse perspectives
This pre-recorded course of 31 minutes plus exercises originally took a 2-3h session to work through in a group. This is the second session of a pair (1 & 2) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers two main topics: Surfacing differing perspectives and enabling them to engage with each other...
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Course is online
£50 pre-recorded
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Foundations
3. Your service system in operation: Your system, its purpose and its capability
£50 pre-recorded This pre-recorded course of 32 minutes plus exercises originally took a 2-3h session to work through in a group. This is the first session of a pair (3 & 4) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers three main topics: Purpose and your services system. Mapping and evaluating your services system
Foundations
3. Your service system in operation: Your system, its purpose and its capability
This pre-recorded course of 32 minutes plus exercises originally took a 2-3h session to work through in a group. This is the first session of a pair (3 & 4) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers three main topics: Purpose and your services system. Mapping and evaluating your services system...
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Course is online
£50 pre-recorded
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Foundations
4. Your service system in operation: Your system and making a better-matched response
£50 pre-recorded This pre-recorded course of 29 minutes plus exercises originally took a 2-3h session to work through in a group. This is the second session of a pair (3 & 4) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers three main topics: Purpose and your services system. Mapping and evaluating your services system
Foundations
4. Your service system in operation: Your system and making a better-matched response
This pre-recorded course of 29 minutes plus exercises originally took a 2-3h session to work through in a group. This is the second session of a pair (3 & 4) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers three main topics: Purpose and your services system. Mapping and evaluating your services system...
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Course is online
£50 pre-recorded
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Foundations
5. System behaviour and performance: Dynamics and relationships
£50 pre-recorded This pre-recorded course of 31 minutes plus exercises originally took a 2-3h session to work through in a group. This is the first session of a pair (5 & 6) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers three main topics: Essentials of system behaviour: the relationships (interactions) between variables
Foundations
5. System behaviour and performance: Dynamics and relationships
This pre-recorded course of 31 minutes plus exercises originally took a 2-3h session to work through in a group. This is the first session of a pair (5 & 6) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers three main topics: Essentials of system behaviour: the relationships (interactions) between variables...
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Course is online
£50 pre-recorded
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Foundations
6. System behaviour and performance: Performance measurement and models
£50 pre-recorded This pre-recorded course of 25 minutes plus exercises originally took a 2-3h session to work through in a group. This is the second session of a pair (5 & 6) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers four main topics: Purpose of measurement. Ways to measure system performance; pitfalls with measures
Foundations
6. System behaviour and performance: Performance measurement and models
This pre-recorded course of 25 minutes plus exercises originally took a 2-3h session to work through in a group. This is the second session of a pair (5 & 6) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers four main topics: Purpose of measurement. Ways to measure system performance; pitfalls with measures...
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Course is online
£50 pre-recorded
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Foundations
7. Approaching system change: Change as a system; ethics, legitimacy and power
£50 pre-recorded This pre-recorded course of 32 minutes plus exercises originally took a 2-3h session to work through in a group. This is the first session of a pair (7 & 8) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers four main topics: Changing as a system is challenging – why is that? Four ‘rules’ of systems that
Foundations
7. Approaching system change: Change as a system; ethics, legitimacy and power
This pre-recorded course of 32 minutes plus exercises originally took a 2-3h session to work through in a group. This is the first session of a pair (7 & 8) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers four main topics: Changing as a system is challenging – why is that? Four ‘rules’ of systems that...
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Course is online
£50 pre-recorded
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Foundations
8. Approaching system change: Setting up for successful collaboration
£50 pre-recorded This pre-recorded course of 38 minutes plus exercises originally took a 2-3h session to work through in a group. This is the second session of a pair (7 & 8) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers four main topics: Approaching collaboration Situations for collaboration Direction and structure
Foundations
8. Approaching system change: Setting up for successful collaboration
This pre-recorded course of 38 minutes plus exercises originally took a 2-3h session to work through in a group. This is the second session of a pair (7 & 8) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers four main topics: Approaching collaboration Situations for collaboration Direction and structure...
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Course is online
£50 pre-recorded
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Foundations
9. Changing your system together: Developing your system change
£50 pre-recorded This pre-recorded course of 27 minutes plus exercises originally took a 2-3h session to work through in a group. This is the first session of a pair (9 & 10) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers three main topics: System change: the ‘Worldview-to-Change’ golden chain. A flexible lifecycle for
Foundations
9. Changing your system together: Developing your system change
This pre-recorded course of 27 minutes plus exercises originally took a 2-3h session to work through in a group. This is the first session of a pair (9 & 10) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers three main topics: System change: the ‘Worldview-to-Change’ golden chain. A flexible lifecycle for...
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Course is online
£50 pre-recorded
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Foundations
10. Changing your system together: Communicating and engaging people in your system change
£50 pre-recorded This pre-recorded course of 24 minutes plus exercises originally took a 2-3h session to work through in a group. This is the second session of a pair (9 & 10) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers three main topics: Developing an engaging story for your system change. Using your story for
Foundations
10. Changing your system together: Communicating and engaging people in your system change
This pre-recorded course of 24 minutes plus exercises originally took a 2-3h session to work through in a group. This is the second session of a pair (9 & 10) that could sensibly be taken together, and they are part of a ten-session Foundations of Applied Systems Thinking course. This session covers three main topics: Developing an engaging story for your system change. Using your story for...
buy now
Course is online
£50 pre-recorded