English

The Viability of Organizations Vol. 2: Diagnosing and Governing Organizations

RRP: £58.22 Hardcover: 282 pages Publisher: Springer; 1st ed. 2019 edition (31 July 2019) ISBN: 3030164721 Organizations are complex social systems, and dysfunctionalities can settle in very quickly and almost unnoticed, costing valuable time and resources. In a highly volatile and complex world where mistakes are virtually unforgivable, the ability to rapidly and accurately diagnose...
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The Viability of Organizations Vol. 2: Diagnosing and Governing Organizations

RRP: £58.22 Hardcover: 282 pages Publisher: Springer; 1st ed. 2019 edition (31 July 2019) ISBN: 3030164721 Organizations are complex social systems, and dysfunctionalities can settle in very quickly and almost unnoticed, costing valuable time and resources. In a highly volatile and complex world where mistakes are virtually unforgivable, the ability to rapidly and accurately diagnose...
English
SD case study

Turning round an investment company in trouble

PROJECT Turning round an investment company in trouble PRACTITIONER Kim Warren, Strategy Dynamics Ltd. APPROX DATE Summer 2019. SITUATION AND CONTEXT A large company providing pensions and other investment products to high-net-worth individuals had grown strongly during some years of good economic and stock market conditions. However, an economic downturn and collapse of global markets had seen...
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SD case study

Turning round an investment company in trouble

PROJECT Turning round an investment company in trouble PRACTITIONER Kim Warren, Strategy Dynamics Ltd. APPROX DATE Summer 2019. SITUATION AND CONTEXT A large company providing pensions and other investment products to high-net-worth individuals had grown strongly during some years of good economic and stock market conditions. However, an economic downturn and collapse of global markets had seen...
English

Causal Loop Diagrams: A key tool for Systems Thinking & Practice

Causal Loop Diagrams (CLDs) are a useful tool in the kitbag of any systems practiotioner. They are used to make our mental models explicit so they can be shared, challenged and understood. CLDs enable us to capture the parts, connections and feedback in a system. They can be used to build consensus, agree definitions, identify leverage points and explore consequences of potential interventions...
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Causal Loop Diagrams: A key tool for Systems Thinking & Practice

Causal Loop Diagrams (CLDs) are a useful tool in the kitbag of any systems practiotioner. They are used to make our mental models explicit so they can be shared, challenged and understood. CLDs enable us to capture the parts, connections and feedback in a system. They can be used to build consensus, agree definitions, identify leverage points and explore consequences of potential interventions...
English
1:01

Dimensions of Strategic Management, Through Time

Many organisations are preoccupied with Strategic Planning and the use of Key Performance Indicators (KPIs) with a clear desire to ‘get to where they want to go’. On this journey, many fall foul of ‘The Tyranny of Meaningless Metrics’ (songs of the Sirens) Worst still, if they do reach the destination, they may discover where they wanted to get to wasn’t the destination actually required to grow...
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English
1:01

Dimensions of Strategic Management, Through Time

Many organisations are preoccupied with Strategic Planning and the use of Key Performance Indicators (KPIs) with a clear desire to ‘get to where they want to go’. On this journey, many fall foul of ‘The Tyranny of Meaningless Metrics’ (songs of the Sirens) Worst still, if they do reach the destination, they may discover where they wanted to get to wasn’t the destination actually required to grow...
Contact the Author
English
0:55

Sensemaking: the art and practice of handling messy, changing realities

Alan is a leadership performance coach, working with people handling the complexities of technology, people and business in our hyperconnected world. He was around when the first computers hit the workplace, and his consulting career began when ideas like systems thinking, complexity, change management and transformation started to appear. A few years ago, frustrated that most of the advice was...
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English
0:55

Sensemaking: the art and practice of handling messy, changing realities

Alan is a leadership performance coach, working with people handling the complexities of technology, people and business in our hyperconnected world. He was around when the first computers hit the workplace, and his consulting career began when ideas like systems thinking, complexity, change management and transformation started to appear. A few years ago, frustrated that most of the advice was...
Contact the Author
English
1:07

Dynamic collaboration and strengthening of your systemic interventions

Systems thinking is a large field with different approaches. These approaches share a common system theoretical basis, but the specific interpretation is always different. System thinkers often dare to overlook the fact that their developmental stage determines their interpretation. People evolve (as individuals) differently, but according to predictable patterns. In this evolution, one gradually...
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English
1:07

Dynamic collaboration and strengthening of your systemic interventions

Systems thinking is a large field with different approaches. These approaches share a common system theoretical basis, but the specific interpretation is always different. System thinkers often dare to overlook the fact that their developmental stage determines their interpretation. People evolve (as individuals) differently, but according to predictable patterns. In this evolution, one gradually...
Contact the Author
English

Systems Thinking for Management Consultants: Introducing Holistic Flexibility (Flexible Systems Management)

RRP: £65.64 Paperback: ‎ 549 pp: Publisher: ‎ Springer; 1st ed. 2019 edition; ISBN: 978-9811385322 This book discusses how systems thinking and approaches can aid management consultants in navigating the complexities of client advisory in current realities. It thereby brings to the forefront aspects of holism, flexibility and responsibility - the keys to success in today’s world. Management...
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Systems Thinking for Management Consultants: Introducing Holistic Flexibility (Flexible Systems Management)

RRP: £65.64 Paperback: ‎ 549 pp: Publisher: ‎ Springer; 1st ed. 2019 edition; ISBN: 978-9811385322 This book discusses how systems thinking and approaches can aid management consultants in navigating the complexities of client advisory in current realities. It thereby brings to the forefront aspects of holism, flexibility and responsibility - the keys to success in today’s world. Management...
English
10pp

Sidewalk and Toronto: Critical Systems Heuristics and the Smart City

`Smart cities', urban development projects that design computational systems and sensory technology to monitor activity and regulate energy consumption and resource distribution, are a frontier for the prospective deployment of ICTs for sustainability. Often reduced to technological problems of optimization, these projects have implications far beyond narrow environmental and consumptive frames of...
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10pp

Sidewalk and Toronto: Critical Systems Heuristics and the Smart City

`Smart cities', urban development projects that design computational systems and sensory technology to monitor activity and regulate energy consumption and resource distribution, are a frontier for the prospective deployment of ICTs for sustainability. Often reduced to technological problems of optimization, these projects have implications far beyond narrow environmental and consumptive frames of...
English

The Viability of Organizations Vol. 1: Decoding the "DNA" of Organizations

RRP: £36.83 Hardcover: 258 pages Publisher: Springer; 1st ed. 2019 edition (3 Jun. 2019) ISBN: 3030120139 Today’s complexity, speed, and need for adaptation are putting organizations under stress. Understanding how organizations function and truly come alive has become a critical competency. And yet, organizations still seem to lack a solid understanding of what constitutes meaningful, viable, and...
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The Viability of Organizations Vol. 1: Decoding the "DNA" of Organizations

RRP: £36.83 Hardcover: 258 pages Publisher: Springer; 1st ed. 2019 edition (3 Jun. 2019) ISBN: 3030120139 Today’s complexity, speed, and need for adaptation are putting organizations under stress. Understanding how organizations function and truly come alive has become a critical competency. And yet, organizations still seem to lack a solid understanding of what constitutes meaningful, viable, and...
English
14pp

The Pervasive and Pernicious Effects of Neglecting Systems Thinking

Abstract: This note brings together a number of problems that are usually considered separately but which seem to have a common root in neglect of, or avoidance of, systems thinking. The note begins by reviewing a number of studies from which seriously misleading conclusions have been drawn because they uncritically adopted the perspective of reductionist science and failed to document outcomes to...
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14pp

The Pervasive and Pernicious Effects of Neglecting Systems Thinking

Abstract: This note brings together a number of problems that are usually considered separately but which seem to have a common root in neglect of, or avoidance of, systems thinking. The note begins by reviewing a number of studies from which seriously misleading conclusions have been drawn because they uncritically adopted the perspective of reductionist science and failed to document outcomes to...
Contact the Author
English
1:02

Three Horizons – Concept & Practice

Three Horizons is a simple and intuitive tool for thinking about the future. It grew out of a wealth of experience in future thinking, notably in strategic scenario thinking. It is an easy to use but potent way of thinking about working towards the future in the present, including maintaining the best of the present system. It helps groups explore systemic patterns to identify which of the...
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1:02

Three Horizons – Concept & Practice

Three Horizons is a simple and intuitive tool for thinking about the future. It grew out of a wealth of experience in future thinking, notably in strategic scenario thinking. It is an easy to use but potent way of thinking about working towards the future in the present, including maintaining the best of the present system. It helps groups explore systemic patterns to identify which of the...
Contact the Author
English
1:02

From Perilous Ignorance to Autonomous Safety

If your occupational health and safety policy states a commitment to providing a safe workplace, reporting accidents, continual improvement etc. have you considered this from a cybernetic viewpoint? Most organisations govern their safety management by trying to achieve Zero Harm through implementing corporate risk assessments, but accidents still happen, and management hunts down someone to blame...
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English
1:02

From Perilous Ignorance to Autonomous Safety

If your occupational health and safety policy states a commitment to providing a safe workplace, reporting accidents, continual improvement etc. have you considered this from a cybernetic viewpoint? Most organisations govern their safety management by trying to achieve Zero Harm through implementing corporate risk assessments, but accidents still happen, and management hunts down someone to blame...
Contact the Author
English
0:58

Why the 21st century is the century of Systems Thinking

This talk examines System Thinking by exploring the following themes: 1. System Thinking is embedded within a philosophical framework which is totally different from that of so-called “standard thinking” found in what may be called the Newtonian sciences, such as classical physics, DNA/ molecular biology, the monogenic conception of disease in Biomedicine, and so on. 2. Modern science beginning in...
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0:58

Why the 21st century is the century of Systems Thinking

This talk examines System Thinking by exploring the following themes: 1. System Thinking is embedded within a philosophical framework which is totally different from that of so-called “standard thinking” found in what may be called the Newtonian sciences, such as classical physics, DNA/ molecular biology, the monogenic conception of disease in Biomedicine, and so on. 2. Modern science beginning in...
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English
1:00

How is Systemic Change different?

Claims are frequently made about changing THE system. Many talk about Whole System change. Then there is systematic change as well as systemic change. What do practitioners do when they engage, or claim that they engage, with these types of change? What are the elements of systemic praxis (theory informed practical action)? What are the implications for the use of methods and methodologies? And...
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1:00

How is Systemic Change different?

Claims are frequently made about changing THE system. Many talk about Whole System change. Then there is systematic change as well as systemic change. What do practitioners do when they engage, or claim that they engage, with these types of change? What are the elements of systemic praxis (theory informed practical action)? What are the implications for the use of methods and methodologies? And...
Contact the Author
English

Critical Systems Thinking and the Management of Complexity

RRP: £54.76 Hardcover: 728 pages Publisher: Wiley-Blackwell (22 Mar. 2019) ISBN: 1119118379 The world has become increasingly networked and unpredictable. Decision makers at all levels are required to manage the consequences of complexity every day. They must deal with problems that arise unexpectedly, generate uncertainty, are characterised by interconnectivity and spread across traditional...
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Critical Systems Thinking and the Management of Complexity

RRP: £54.76 Hardcover: 728 pages Publisher: Wiley-Blackwell (22 Mar. 2019) ISBN: 1119118379 The world has become increasingly networked and unpredictable. Decision makers at all levels are required to manage the consequences of complexity every day. They must deal with problems that arise unexpectedly, generate uncertainty, are characterised by interconnectivity and spread across traditional...
English
VSM Case Study

Using the Viable System Model (VSM) to design governance for UKRI

SITUATION AND CONTEXT UKRI (UK Research and Innovation) were moving from 9 to 21 Industrial Challenges in their £9 billion Industrial Strategy Challenge Fund (ISCF). Each challenge was a major programme involving multiple projects and in some cases hundreds of organisations. The problem was how to govern such a large and diverse set of initiatives whilst balancing the concerns of BEIS and HM...
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VSM Case Study

Using the Viable System Model (VSM) to design governance for UKRI

SITUATION AND CONTEXT UKRI (UK Research and Innovation) were moving from 9 to 21 Industrial Challenges in their £9 billion Industrial Strategy Challenge Fund (ISCF). Each challenge was a major programme involving multiple projects and in some cases hundreds of organisations. The problem was how to govern such a large and diverse set of initiatives whilst balancing the concerns of BEIS and HM...
English
0:51 +Q

Wicked Problems in Design and Ethics

One of the most important intersections between design and systems is their shared concern for ethics. When we think of ethical considerations in either context, we often do so in terms of applied ethics—as the application of ethical insight to guide practice, addressing issues such professional standards of conduct, and our relationships to the environment and to each other. There are, however...
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0:51 +Q

Wicked Problems in Design and Ethics

One of the most important intersections between design and systems is their shared concern for ethics. When we think of ethical considerations in either context, we often do so in terms of applied ethics—as the application of ethical insight to guide practice, addressing issues such professional standards of conduct, and our relationships to the environment and to each other. There are, however...
Contact the Author
English
1:03

Productive Organisational Paradoxes

It is often said that organisations are full of paradoxes. But this refers to contradictions and tensions. It is understood as something that needs to be taken care of. When organisations are looked at as social systems, however, it becomes clear that they are only possible because of paradoxes, and particularly paradoxes of self-reference. Understanding how these paradoxes create and maintain...
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English
1:03

Productive Organisational Paradoxes

It is often said that organisations are full of paradoxes. But this refers to contradictions and tensions. It is understood as something that needs to be taken care of. When organisations are looked at as social systems, however, it becomes clear that they are only possible because of paradoxes, and particularly paradoxes of self-reference. Understanding how these paradoxes create and maintain...
Use with Accreditation
English
0:59

Coordination is not the answer to the division of work!

Ford's unique product wasn't the Model T - it was River Rouge: anybody could make the Model T but not everybody could make River Rouge. River Rouge was a special type of transactional organisation that gave Ford competitive advantage. This advantage comprised of Taylorising the activities by separating the Knowledge from the activity, and coordinating these activities by moving the car between...
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Confidential – Members Only
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0:59

Coordination is not the answer to the division of work!

Ford's unique product wasn't the Model T - it was River Rouge: anybody could make the Model T but not everybody could make River Rouge. River Rouge was a special type of transactional organisation that gave Ford competitive advantage. This advantage comprised of Taylorising the activities by separating the Knowledge from the activity, and coordinating these activities by moving the car between...
Confidential – Members Only
English
0:59 +Q

Measuring and Building Organisational Agility

Organisational agility is now a relatively hot topic, which it wasn’t when I first talked about this subject at SCiO 6 years ago. Since then, we’ve significantly developed and extended the model for measuring agility, so will be talking about the latest developments. We’ll start with the need for business agility, going beyond the hype to look at the business reality and strategic importance of...
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Confidential – Members Only
English
0:59 +Q

Measuring and Building Organisational Agility

Organisational agility is now a relatively hot topic, which it wasn’t when I first talked about this subject at SCiO 6 years ago. Since then, we’ve significantly developed and extended the model for measuring agility, so will be talking about the latest developments. We’ll start with the need for business agility, going beyond the hype to look at the business reality and strategic importance of...
Confidential – Members Only
English

Mind the Gap! The missing body of knowledge and methodology for assessing peoples’ systems thinking capability

Both the academic and corporate literature recognise the value of systems thinking in helping today’s decision makers address the socially complex and dynamic challenges they face. However, as systems thinking is an emerging professional practice there are a number of requirements for a body of knowledge to enable organisations and decision makers to develop staff, or access external resources...
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English

Mind the Gap! The missing body of knowledge and methodology for assessing peoples’ systems thinking capability

Both the academic and corporate literature recognise the value of systems thinking in helping today’s decision makers address the socially complex and dynamic challenges they face. However, as systems thinking is an emerging professional practice there are a number of requirements for a body of knowledge to enable organisations and decision makers to develop staff, or access external resources...
English
0:33 +Q

Predicting Organizational Crisis using the VSM

This session looks at organizational crisis – one that poses an existential threat to an organization, and at the VSM conditions, which can be used to understand and predict such organisational crises. The findings of a quantitative phd-study with 135 organizations shows that the (absence of) system viability is significantly and strongly connected with the occurrence of Organisational crisis. We...
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English
0:33 +Q

Predicting Organizational Crisis using the VSM

This session looks at organizational crisis – one that poses an existential threat to an organization, and at the VSM conditions, which can be used to understand and predict such organisational crises. The findings of a quantitative phd-study with 135 organizations shows that the (absence of) system viability is significantly and strongly connected with the occurrence of Organisational crisis. We...
Contact the Author
English

Reconnecting Severed Heads: a case for subjective-empiricism in systemic intervention

This will be an interactive workshop session. I give first-person inquiry (critical self-reflection/reflexion) prominence alongside second and third person inquiry, and I express the emotional experience of being in a research process. I thus avoid the ‘severed head’ syndrome (abstracted rational thinking) advocated in the Academy, which demands the partial or total separation of the Self from the...
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English

Reconnecting Severed Heads: a case for subjective-empiricism in systemic intervention

This will be an interactive workshop session. I give first-person inquiry (critical self-reflection/reflexion) prominence alongside second and third person inquiry, and I express the emotional experience of being in a research process. I thus avoid the ‘severed head’ syndrome (abstracted rational thinking) advocated in the Academy, which demands the partial or total separation of the Self from the...
English
0:52

Inverting the pyramid

Sooner or later, most Agile teams find that it’s hard to sustain change, and harder to still to encourage the wider organisation to change with it. How about we turned it upside down, inverting the organisational pyramid so that supporting change becomes the organisation’s responsibility? How might we make that work?
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English
0:52

Inverting the pyramid

Sooner or later, most Agile teams find that it’s hard to sustain change, and harder to still to encourage the wider organisation to change with it. How about we turned it upside down, inverting the organisational pyramid so that supporting change becomes the organisation’s responsibility? How might we make that work?
Contact the Author
English

The New Economics for Industry, Government, Education

RRP: £22.42 Paperback : 240 pages ISBN : 0262535939 Publisher : MIT Press; third edition (5 Oct. 2018) Language: : English A new edition of a book that details the system of transformation underlying the 14 Points for Management presented in Deming's Out of the Crisis. It would be better if everyone would work together as a system, with the aim for everybody to win. What we need is cooperation and...
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The New Economics for Industry, Government, Education

RRP: £22.42 Paperback : 240 pages ISBN : 0262535939 Publisher : MIT Press; third edition (5 Oct. 2018) Language: : English A new edition of a book that details the system of transformation underlying the 14 Points for Management presented in Deming's Out of the Crisis. It would be better if everyone would work together as a system, with the aim for everybody to win. What we need is cooperation and...
German

Kybernetik, Lean, Digital - für intelligente, schlanke und vernetzte Bauprojekte

RRP: 20 € Taschenbuch: 188 Seiten Verlag: Independently published (8. September 2018) Sprache: Deutsch ISBN: 1717899323 Warum sollten Sie dieses Buch lesen? Wenn Sie nach Verbindungen (zwischen Kybernetik, Lean und Digitalisierung) suchen, die bislang nicht aufgedeckt waren. Wenn sich Theorie und Praxis für Sie nicht gegenseitig ausschließen, sondern bereichern. Wenn Sie Impulse, Anregungen und...
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Kybernetik, Lean, Digital - für intelligente, schlanke und vernetzte Bauprojekte

RRP: 20 € Taschenbuch: 188 Seiten Verlag: Independently published (8. September 2018) Sprache: Deutsch ISBN: 1717899323 Warum sollten Sie dieses Buch lesen? Wenn Sie nach Verbindungen (zwischen Kybernetik, Lean und Digitalisierung) suchen, die bislang nicht aufgedeckt waren. Wenn sich Theorie und Praxis für Sie nicht gegenseitig ausschließen, sondern bereichern. Wenn Sie Impulse, Anregungen und...
English
0:59 +Q

Enterprise Architecture and Bi-Modal transformation

Jonathan will talk about his experiences in designing and managing IT led transformations that use a combination of both waterfall and agile approaches and the issues of dealing with these two very different project methodologies in parallel.
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0:59 +Q

Enterprise Architecture and Bi-Modal transformation

Jonathan will talk about his experiences in designing and managing IT led transformations that use a combination of both waterfall and agile approaches and the issues of dealing with these two very different project methodologies in parallel.
Contact the Author
English
0:33 +Q

The pain, the potential and the need for paracetamol: bringing systems thinking to complex soft systems for vulnerable people

Wiltshire Council has been using systems thinking as its improvement approach for eleven years; over that time the council has applied the approach with its principal delivery partners in increasingly large systems. One reason for this evolution is that the approach has proved better at tackling complex ‘hard to solve’ problems than other methods (which often did the opposite). Over the last 18...
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English
0:33 +Q

The pain, the potential and the need for paracetamol: bringing systems thinking to complex soft systems for vulnerable people

Wiltshire Council has been using systems thinking as its improvement approach for eleven years; over that time the council has applied the approach with its principal delivery partners in increasingly large systems. One reason for this evolution is that the approach has proved better at tackling complex ‘hard to solve’ problems than other methods (which often did the opposite). Over the last 18...
Contact the Author
English
0:48 +Q

System Dynamics in healthcare

Peter will provide insights from the use System Dynamics modelling over a 20yr career in health and social care consultancy. He will provide people with a walk through of some existing models (see here) and explore some of the pitfalls and benefits of the approach. There will be an opportunity to explore both quantitative and qualitative elements of systems and how they feature in SD modelling...
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English
0:48 +Q

System Dynamics in healthcare

Peter will provide insights from the use System Dynamics modelling over a 20yr career in health and social care consultancy. He will provide people with a walk through of some existing models (see here) and explore some of the pitfalls and benefits of the approach. There will be an opportunity to explore both quantitative and qualitative elements of systems and how they feature in SD modelling...
Use with Accreditation
English
1:13 +Q

The Cybernetics of Neuro-Linguistic Programming

In elite sport recognition skills, pattern recall and decision-making are critical success skills that impact the outcome of a game. How good the decisions are, is determined not only by the quality of information available and the quality experience athletes draw or on the athlete’s self interest, memory and outside stimulus but the relationship between the coach and the athlete.
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1:13 +Q

The Cybernetics of Neuro-Linguistic Programming

In elite sport recognition skills, pattern recall and decision-making are critical success skills that impact the outcome of a game. How good the decisions are, is determined not only by the quality of information available and the quality experience athletes draw or on the athlete’s self interest, memory and outside stimulus but the relationship between the coach and the athlete.
Contact the Author
English
20pp

Toward Valuing with Critical Systems Heuristics

Article in American Journal of Evaluation, v39 n2 p201-220 Jun 2018 [download £29] Evaluation is defined by its central task of valuing--the process and product of judging the merit, worth, or significance of a policy or program. However, there are no clear-cut ways to consider values and render value judgments in evaluation practice. There remains contention in the evaluation field about whether...
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20pp

Toward Valuing with Critical Systems Heuristics

Article in American Journal of Evaluation, v39 n2 p201-220 Jun 2018 [download £29] Evaluation is defined by its central task of valuing--the process and product of judging the merit, worth, or significance of a policy or program. However, there are no clear-cut ways to consider values and render value judgments in evaluation practice. There remains contention in the evaluation field about whether...
English
0:44 +Q

Adaptive Organisation Design - organising with stakeholders in mind

As companies increasingly need to collaborate to deliver large projects, and as the world of work gets evermore complex with short-term contracts and the ‘gig economy’, it is getting harder to structure organisations that are fit for purpose and adaptive to changing needs
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0:44 +Q

Adaptive Organisation Design - organising with stakeholders in mind

As companies increasingly need to collaborate to deliver large projects, and as the world of work gets evermore complex with short-term contracts and the ‘gig economy’, it is getting harder to structure organisations that are fit for purpose and adaptive to changing needs
Contact the Author
English

Using Lego® Serious Play® for problem framing and solving

This will be an interactive workshop session where Parag will introduce the science behind the Lego® Serious Play® methodology and guide the group working on a real world problem. The Lego® Serious Play® methodology is an innovative, experimental process designed to enhance innovation and business performance. It is based on research which shows that this kind of hands-on, minds-on learning...
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English

Using Lego® Serious Play® for problem framing and solving

This will be an interactive workshop session where Parag will introduce the science behind the Lego® Serious Play® methodology and guide the group working on a real world problem. The Lego® Serious Play® methodology is an innovative, experimental process designed to enhance innovation and business performance. It is based on research which shows that this kind of hands-on, minds-on learning...
English

Demosophia - Collective Intelligence through Structured Dialogue

John Warfield and Aleco Christakis developed the field of Interactive Management in the US in the 1980s, and Christakis subsequently evolved it into the methodology Structured Dialogic Design. In its various forms (and under different names) it has been widely applied across the globe in enabling groups to tackle wicked problems and complex challenges, but is not well known in the UK. This...
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Demosophia - Collective Intelligence through Structured Dialogue

John Warfield and Aleco Christakis developed the field of Interactive Management in the US in the 1980s, and Christakis subsequently evolved it into the methodology Structured Dialogic Design. In its various forms (and under different names) it has been widely applied across the globe in enabling groups to tackle wicked problems and complex challenges, but is not well known in the UK. This...
English

The Confrontation Analysis Handbook: How to Resolve Confrontations by Eliminating Dilemmas; Innovations in Wargaming Volume 3

RRP: £14.95 Paperback: 92 pages Publisher: lulu.com (26 Mar 2018) ISBN: 0244913870 Confrontation Analysis, also called dilemma analysis or drama theory, was originally devised by Professor Nigel Howard in 1997 as a way of modelling crises. Although used by UK General Rupert Smith in his 2006 book The Utility of Force, the method fell into obscurity. After 10 years work in the defence sector, the...
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English

The Confrontation Analysis Handbook: How to Resolve Confrontations by Eliminating Dilemmas; Innovations in Wargaming Volume 3

RRP: £14.95 Paperback: 92 pages Publisher: lulu.com (26 Mar 2018) ISBN: 0244913870 Confrontation Analysis, also called dilemma analysis or drama theory, was originally devised by Professor Nigel Howard in 1997 as a way of modelling crises. Although used by UK General Rupert Smith in his 2006 book The Utility of Force, the method fell into obscurity. After 10 years work in the defence sector, the...
German

Die Intelligente Organisation: Das Playbook für organisatorische Komplexität

RRP: 24,95 € Taschenbuch : 286 Seiten ISBN-10 : 3869804092 Publisher : BusinessVillage GmbH (19 Mar. 2018) Language : German In Zeiten zunehmender Dynamik erkennen immer mehr Unternehmen, dass das tayloristische „Command & Control“ nicht mehr funktioniert. Auch die Reduktion auf Teal Organisations oder Holokratie und andere Kochrezepte bringen keineswegs die erhofften Erfolge. Wir müssen erkennen...
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German

Die Intelligente Organisation: Das Playbook für organisatorische Komplexität

RRP: 24,95 € Taschenbuch : 286 Seiten ISBN-10 : 3869804092 Publisher : BusinessVillage GmbH (19 Mar. 2018) Language : German In Zeiten zunehmender Dynamik erkennen immer mehr Unternehmen, dass das tayloristische „Command & Control“ nicht mehr funktioniert. Auch die Reduktion auf Teal Organisations oder Holokratie und andere Kochrezepte bringen keineswegs die erhofften Erfolge. Wir müssen erkennen...
English

Modelling BT using the Viable System Model

Stephen will talk about the latest developments in building and using his dynamic computer based viable system model for planning and delivering change in BT.
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English

Modelling BT using the Viable System Model

Stephen will talk about the latest developments in building and using his dynamic computer based viable system model for planning and delivering change in BT.
English

Welcome to the Edge: A Model to Successfully Navigate Change

The term "edge" is more and more part of our daily language. Situations can feel "edgy" or you might declare yourself to be on the "edge of a breakthrough" (or breakdown...) Understanding Edge Theory provides us with a simple framework to work effectively with the complexities of change. This model helps teams and organisational systems to understand: WHERE they are in relation to the change, WHAT...
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English

Welcome to the Edge: A Model to Successfully Navigate Change

The term "edge" is more and more part of our daily language. Situations can feel "edgy" or you might declare yourself to be on the "edge of a breakthrough" (or breakdown...) Understanding Edge Theory provides us with a simple framework to work effectively with the complexities of change. This model helps teams and organisational systems to understand: WHERE they are in relation to the change, WHAT...
English

Testing Viability – Data Transitions

Between each of the VSM constituent systems there are feedback loops. An explanation of the nature of the kinds of processing that each feedback loop may require to support the principle of “Clear Line of Sight” on a coherent basis such that the impact of inferential distance can be reduced and at the same time detect anomalies associated with “Inversion of Control” and their impact.
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English

Testing Viability – Data Transitions

Between each of the VSM constituent systems there are feedback loops. An explanation of the nature of the kinds of processing that each feedback loop may require to support the principle of “Clear Line of Sight” on a coherent basis such that the impact of inferential distance can be reduced and at the same time detect anomalies associated with “Inversion of Control” and their impact.
English

A Mini-Primer of Critical Systems Heuristics

"Critical Systems Heuristics," also just called "Critical Heuristics" or "CSH," is a framework for reflective practice based on practical philosophy and systems thinking. The basic idea of CSH is to support boundary critique – a systematic effort of handling boundary judgments critically. Boundary judgments determine which empirical observations and value considerations count as relevant and which...
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English

A Mini-Primer of Critical Systems Heuristics

"Critical Systems Heuristics," also just called "Critical Heuristics" or "CSH," is a framework for reflective practice based on practical philosophy and systems thinking. The basic idea of CSH is to support boundary critique – a systematic effort of handling boundary judgments critically. Boundary judgments determine which empirical observations and value considerations count as relevant and which...
English
0:51 +Q

Fake art, bad science and what we can learn from using systems thinking to examine the mechanics of law

Stemming from the Enlightenment period, science has come to be viewed as the best way to establish truth from an objective standpoint. In its quest for the black and white outcomes of “guilty/not guilty”, it is perhaps not surprising that the legal system has become affected by the dominant reductionist narrative of positivism. Positivist politics have been enforced though both the technicalities...
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English
0:51 +Q

Fake art, bad science and what we can learn from using systems thinking to examine the mechanics of law

Stemming from the Enlightenment period, science has come to be viewed as the best way to establish truth from an objective standpoint. In its quest for the black and white outcomes of “guilty/not guilty”, it is perhaps not surprising that the legal system has become affected by the dominant reductionist narrative of positivism. Positivist politics have been enforced though both the technicalities...
Contact the Author
English
2:00

Making more meaningful models: A hands-on guide

This will be a practical session on visualising systems in ways that other people can understand. If “all models are wrong but some are useful”, we propose that some of this usefulness comes down to how meaningful the model is to those who didn’t create it. If you have ever built an elegant, powerful, predictive model of a system that excited little or no interest from the people affected by it...
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Use with Accreditation
English
2:00

Making more meaningful models: A hands-on guide

This will be a practical session on visualising systems in ways that other people can understand. If “all models are wrong but some are useful”, we propose that some of this usefulness comes down to how meaningful the model is to those who didn’t create it. If you have ever built an elegant, powerful, predictive model of a system that excited little or no interest from the people affected by it...
Use with Accreditation
English
0:41 +Q

ITIL and Systems

Talks describing an investigation into ITIL and IT service management from a systems perspective. The viable systems model is here applied to IT Service Management - which is regulated in many countries by the ITIL standard. A particular focus in this talk is the cybernetic loops - the stability, adaptability and transformation loops - that function in the operations space of IT support - known as...
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Contact the Author
English
0:41 +Q

ITIL and Systems

Talks describing an investigation into ITIL and IT service management from a systems perspective. The viable systems model is here applied to IT Service Management - which is regulated in many countries by the ITIL standard. A particular focus in this talk is the cybernetic loops - the stability, adaptability and transformation loops - that function in the operations space of IT support - known as...
Contact the Author